Frequently Asked Questions
Answers to common questions from international patients planning medical care in Seoul, Korea. Follow Korea is a government-registered foreign patient attraction agency connecting you with partner clinics in Gangnam and across Seoul.
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How much do treatments cost?
Prices vary by hospital and treatment type. We can give you an approximate price range based on your desired treatment; the exact quote is confirmed after a doctor consultation.
Use the "Quick Quote" button on the main page to see reference price ranges right away.
What is the booking process?
Booking is simple, in 4 steps:
① Choose your preferred hospital and treatment
② Online consultation to confirm plan and price
③ Confirm dates and pay deposit
④ Visit Korea for treatment with full coordinator support
We support you throughout the entire process.
Do I need a visa?
In general, short-term treatments can be done with a tourist visa. For longer treatments or surgeries with extended recovery, a medical visa (C-3-3) is recommended.
Tell us your treatment and stay duration and we will confirm the exact visa type for you.
Do you arrange accommodation and interpretation?
We offer VVIP concierge services including:
· Dedicated interpreter (Chinese/Vietnamese/Thai/English)
· Airport pickup/drop-off
· Hotel recommendation and booking assistance
· Full escort during hospital visits
See the "Other Services" section on the main page for details.
What is the refund policy?
Refund policy:
· Cancel 7+ days before treatment: full deposit refund
· Cancel 3-6 days before: 50% refund
· Cancel 1-2 days before: 20% refund
· Same-day cancellation/no-show: no refund
· Cancellation due to hospital or force majeure: full refund
Exact terms will be provided in writing when your booking is confirmed.
What should I prepare before coming to Korea?
Before coming to Korea for treatment, prepare:
📄 Documents
· Passport (valid 6+ months)
· Visa
· K-ETA travel authorization
· English medical records/medication list (if any)
· Hospital appointment confirmation
🏨 Accommodation
· Choose lodging near the hospital, suitable for recovery
💳 Other items
· International credit/debit card
· Small amount of cash
· Loose, comfortable clothing
· Universal adapter (Korea uses 220V)
Our dedicated coordinator will help you check off the full list via WeChat.
How long is the recovery period?
Recovery time depends on the treatment:
· Skin treatments (Ulthera, Thermage, etc.): almost no downtime
· Injections (fillers, Botox): 1-3 days of swelling
· Surgery (eye/nose surgery, etc.): 7-14 days basic recovery, 1-3 months full recovery
We will help plan your stay length after consulting the doctor for exact timing.
Which hospitals do you partner with?
We deeply partner with top medical aesthetic/plastic surgery hospitals in Gangnam, Seoul, covering 6 fields: skin care, plastic surgery, stem cell, women's health, health checkups, and Korean medicine.
Tell us your desired treatment and we will recommend a suitable hospital.
Is Follow Korea a licensed agency?
Yes. Follow Korea Co., Ltd. is registered with Korea's Ministry of Health and Welfare as a foreign patient attraction agency (Reg. No. A-2026-01-01-06622) and holds a general travel agency license (No. 2026-000022). We refer patients only to licensed medical institutions in Korea.
How do I start a consultation?
Use the consultation button on followkorea.kr, or message us on WhatsApp (Followkorea), LINE (followkorea_kr) or WeChat (Followkorea2). A coordinator replies within 24 hours in your language and helps you compare partner clinics, schedule visits and arrange interpretation.